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Southwest Airlines Act II: An Airline in Trouble?
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written by Shirisha Regani, fl. 2005 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2004, originally published 2004), 14 page(s)
The case discusses the changes that occurred in Southwest's culture in the early-2000s and to what extent these changes were related to leadership. It also talks about the problems faced by Southwest, some of which were cultural and others external. The case concludes with an analysis of the reasons for the change...
written by Shirisha Regani, fl. 2005 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2004, originally published 2004), 14 page(s)
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