Browse Titles - 461759 results
20 Steps to Better Management, 4, The Art of Influence
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 4 (London, England: BBC Worldwide, 1996), 14 mins
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode deals with influence, what it is, how to develop it, and...
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 4 (London, England: BBC Worldwide, 1996), 14 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode deals with influence, what it is, how to develop it, and how to use it constructively.
Field of Study
Business & Economics
Content Type
Instructional material
Contributor
Robert Cooke, fl. 1990, Hugh Dennis
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Topic / Theme
Communication, Human resource management, Employee-management relations, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 5, Thriving on Change
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 5 (London, England: BBC Worldwide, 1996), 14 mins
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode focuses on embracing and thriving on change.
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 5 (London, England: BBC Worldwide, 1996), 14 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode focuses on embracing and thriving on change.
Field of Study
Business & Economics
Content Type
Instructional material
Contributor
Robert Cooke, fl. 1990, Hugh Dennis
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Topic / Theme
Business failures, Employee-management relations, Communication, Organizational effectiveness, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 6, Creating an Effective Team
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 6 (London, England: BBC Worldwide, 1996), 28 mins
With a combination of pertinent comment delivered by Hugh Dennis, plus real-life stories from case study companies and expert advice from leading consultant John Nicholson. The case studies are presented in a personal style that make it easy to transfer the learning points to the trainee's own workplace and experi...
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 6 (London, England: BBC Worldwide, 1996), 28 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, plus real-life stories from case study companies and expert advice from leading consultant John Nicholson. The case studies are presented in a personal style that make it easy to transfer the learning points to the trainee's own workplace and experience. This edition focuses on creating an effective team.
Field of Study
Business & Economics
Content Type
Instructional material
Contributor
Robert Cooke, fl. 1990, Hugh Dennis
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Topic / Theme
Communication, Employee-management relations, Organizational effectiveness, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 7, Better Team Performance
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 7 (London, England: BBC Worldwide, 1996), 14 mins
With a combination of pertinent comment delivered by Hugh Dennis, plus real-life stories from case study companies and expert advice from leading consultant John Nicholson. The case studies are presented in a personal style that make it easy to transfer the learning points to the trainee's own workplace and experi...
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 7 (London, England: BBC Worldwide, 1996), 14 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, plus real-life stories from case study companies and expert advice from leading consultant John Nicholson. The case studies are presented in a personal style that make it easy to transfer the learning points to the trainee's own workplace and experience. This edition focuses on better team performance.
Field of Study
Business & Economics
Content Type
Documentary
Contributor
Robert Cooke, fl. 1990
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Person Discussed
Hugh Dennis
Topic / Theme
Communication, Employee-management relations, Organizational effectiveness, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 8, Telling People What You Think of Them
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 8 (London, England: BBC Worldwide, 1996), 14 mins
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode deals with giving constructive feedback.
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 8 (London, England: BBC Worldwide, 1996), 14 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode deals with giving constructive feedback.
Field of Study
Business & Economics
Content Type
Documentary
Contributor
Robert Cooke, fl. 1990
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Person Discussed
Hugh Dennis
Topic / Theme
Communication, Employee-management relations, Human resource management, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 9, Managing Customer Relationships
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 9 (London, England: BBC Worldwide, 1996), 15 mins
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This edition focuses on customer service, why a customer focus is nec...
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 9 (London, England: BBC Worldwide, 1996), 15 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This edition focuses on customer service, why a customer focus is necessary, developing and effective service culture, taking a long-term view of customer relationships.
Field of Study
Business & Economics
Content Type
Instructional material
Contributor
Robert Cooke, fl. 1990, Hugh Dennis
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Topic / Theme
Organizational effectiveness, Communication, Customer relations, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 10, Dealing with Difficult Situations
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 10 (London, England: BBC Worldwide, 1996), 14 mins
With a combination of pertinent comment delivered by Hugh Dennis, plus real-life stories from case study companies and expert advice from leading consultant John Nicholson. The case studies are presented in a personal style that make it easy to transfer the learning points to the trainee's own workplace and experi...
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 10 (London, England: BBC Worldwide, 1996), 14 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, plus real-life stories from case study companies and expert advice from leading consultant John Nicholson. The case studies are presented in a personal style that make it easy to transfer the learning points to the trainee's own workplace and experience. This edition focuses on dealing with difficult situations.
Field of Study
Business & Economics
Content Type
Instructional material
Contributor
Robert Cooke, fl. 1990, Hugh Dennis
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Topic / Theme
Communication, Employee-management relations, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 11, Communicating Clearly
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 11 (London, England: BBC Worldwide, 1996), 14 mins
Being able to communicate clearly is crucial to good management, be it through the spoken word, email or reports and meetings. So why are we so bad at it? This documentary by Robert Cooke addresses the problem of miscommunication.
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 11 (London, England: BBC Worldwide, 1996), 14 mins
Description
Being able to communicate clearly is crucial to good management, be it through the spoken word, email or reports and meetings. So why are we so bad at it? This documentary by Robert Cooke addresses the problem of miscommunication.
Field of Study
Business & Economics
Content Type
Documentary
Contributor
Robert Cooke, fl. 1990
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Person Discussed
Hugh Dennis
Topic / Theme
Business failures, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 12, Picking the Right People
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 12 (London, England: BBC Worldwide, 1996), 16 mins
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode focuses on finding the right person for the right job.
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 12 (London, England: BBC Worldwide, 1996), 16 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode focuses on finding the right person for the right job.
Field of Study
Business & Economics
Content Type
Documentary
Contributor
Robert Cooke, fl. 1990
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Person Discussed
Hugh Dennis
Topic / Theme
Managers, Communication, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×
20 Steps to Better Management, 13, The Vision Thing
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 13 (London, England: BBC Worldwide, 1996), 14 mins
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode focuses on communicating enthusiasm for your company's v...
Sample
produced by Robert Cooke, fl. 1990, in 20 Steps to Better Management, 13 (London, England: BBC Worldwide, 1996), 14 mins
Description
With a combination of pertinent comment delivered by Hugh Dennis, real-life stories from case study companies and expert advice from leading consultant John Nicholson, the series is designed to cover all aspects of traditional management skills. This episode focuses on communicating enthusiasm for your company's vision.
Field of Study
Business & Economics
Content Type
Documentary
Contributor
Robert Cooke, fl. 1990
Date Published / Released
1996
Publisher
BBC Worldwide
Series
20 Steps to Better Management
Speaker / Narrator
Hugh Dennis
Person Discussed
Hugh Dennis
Topic / Theme
Managers, Communication, Administration of Human Resource Programs, Management of Companies and Enterprises, Business & Economics
Copyright Message
Copyright © 2011 BBC Worldwide
×