CHAPTER 8: TEACHING HELPING SKILLS TO OTHERS
presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980; in Basic Attending Skills: Foundations of Empathic Relationships and Problem Solving, 5th edition (Alexandria, VA: Microtraining Associates, 2014), 130-142
