Chapter 3: Questions: Open Invitation to Talk
presented by Norma Gluckstern Packard, fl. 2000, Mary Bradford Ivey, fl. 1982 and Allen E. Ivey, fl. 1980; in Basic Attending Skills: Foundations of Empathic Relationships and Problem Solving, 6th editionBasic Attending Skills: Foundations of Empathic Relationships and Problem Solving, 6th edition (Sixth Edition) (Alexandria, VA: Microtraining Associates, 2018, originally published 2006)