Gaining Insight, Taking Action: Basic Skills for Serving Victims, Part 1, Listen to My Story: Communicating With Victims of Crime
written by National Victim Assistance Academy (NVAA); presented by Anne Seymour; produced by Video/Action, in Gaining Insight, Taking Action: Basic Skills for Serving Victims, Part 1 (District of Columbia: United States. Department of Justice. Office for Victims of Crimes, 2002), 14 mins
