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CHAPTER 5: DIRECTIVES
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presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980; in BASIC INFLUENCING SKILLS (Alexandria, VA: Microtraining Associates, 1997), [61]-71
presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980; in BASIC INFLUENCING SKILLS (Alexandria, VA: Microtraining Associates, 1997), [61]-71
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