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4Cs, Season 4, Episode 1, Improving Concentration
4Cs, Season 4, Episode 6, The Subject Line Pitch
4Cs, Season 4, Episode 7, Questioning Basic Assumptions
4Cs, Season 4, Episode 11, The Alternative Uses Test
Abusive Conduct in the Workplace: California AB2053 Training
This short, hard-hitting video about workplace bullying prevention covers the topics needed to comply with California's new AB 2053 workplace abusive conduct law.
California law now requires workplace abuse training to be included as part of harassment training. If you have over 50 employees, you need to make sure...
This short, hard-hitting video about workplace bullying prevention covers the topics needed to comply with California's new AB 2053 workplace abusive conduct law.
California law now requires workplace abuse training to be included as part of harassment training. If you have over 50 employees, you need to make sure your organization is covered.
Workplace bullying is not a new problem, but only just recently has the plague of bullying at work been...
This short, hard-hitting video about workplace bullying prevention covers the topics needed to comply with California's new AB 2053 workplace abusive conduct law.
California law now requires workplace abuse training to be included as part of harassment training. If you have over 50 employees, you need to make sure your organization is covered.
Workplace bullying is not a new problem, but only just recently has the plague of bullying at work been quantified. Conservative estimates put the loss in productivity at over a billion dollars in the USA alone. A decline in employee morale, loss of productivity, employee turnover, health problems and loss in organizational reputation are just a few of the problems that the bullying causes.
This brand-new AB2053 course covers every aspect of abusive conduct in the workplace.
- The legal definition of California AB2053.
- Taunting, teasing or making jokes about a co-worker.
- Sabotaging another employee's work or copying, plagiarizing or stealing work.
- Deliberately isolating or excluding a co-worker from work-related activities.
- Yelling, screaming, sarcasm, or other verbal abuse
- Menacing a co-worker with threatening looks, gestures and body language.
- Hazing or initiations
- Unreasonably creating conflict or refusing to work with a co-worker.
- Physically threatening, shoving, striking, or touching a co-worker
- Gossiping or spreading rumors about co-workers...
- The planting of false information or using private or confidential information to defame a co-worker.
- Setting unrealistic standards and deadlines which are unachievable or that are arbitrarily changed without notice or reason.
- Giving excessive, unreasonable and unending amounts of work to a subordinate employee.
- Deliberately denying a co-worker the resources necessary to do their job effectively.
- Ignoring, ridiculing or belittling a co-worker's contribution or deliberately failing to acknowledge their good work.
- Giving unjustly negative performance appraisals or taking unwarranted disciplinary action.
- Singling out or treating a co-worker differently
- Holding a subordinate employee to different standards than their peers.
- Excessive, unneeded and negative micromanagement that undermines an employee's ability to their job.
This new course will leave no doubt what behaviors are unacceptable in the workplace. Organizations that eliminate toxic behaviors like abusive contact are more likely to be financially successful than those who do not. Additionally, bully-free organizations are less likely to suffer from workplace violence incidents and less likely to have employees suffer from health issues such as stress that keep them from their jobs.
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Actions & Attitudes
A customer service video specifically designed for retail environments.
Actions and Attitudes is one of the only customer service videos on the market specifically designed for training in a retail environment. Join our host as he shops at a clothing store, hardware store, flower shop, and electronics store. Your...
A customer service video specifically designed for retail environments.
Actions and Attitudes is one of the only customer service videos on the market specifically designed for training in a retail environment. Join our host as he shops at a clothing store, hardware store, flower shop, and electronics store. Your employees will see examples of good and bad service from the customer's point of view at each location and learn customer service skill...
A customer service video specifically designed for retail environments.
Actions and Attitudes is one of the only customer service videos on the market specifically designed for training in a retail environment. Join our host as he shops at a clothing store, hardware store, flower shop, and electronics store. Your employees will see examples of good and bad service from the customer's point of view at each location and learn customer service skills that will enable to handle situations in your organization's retail environment.
Retail businesses live or die by the customer service they provide. In today's world of online reviews and social media, organizations cannot afford to provide poor service. One bad moment could be broadcast to thousands, and the same goes for good moments... your great service moments could provide you with a permanent glowing review that lasts forever. Make sure that your employees are armed with the skills to set your organization apart and provide the service that will allow your business to thrive.
Show more Show lessActive Shootings in the Workplace: Prevention & Survival
It seems like active shootings are always in the news. They have become so common that breaking news about a shooting no longer causes surprise. Statistically speaking, active shooter events are just a small portion of all workplace violence. However, their effect is so devastating that every workplace should be...
It seems like active shootings are always in the news. They have become so common that breaking news about a shooting no longer causes surprise. Statistically speaking, active shooter events are just a small portion of all workplace violence. However, their effect is so devastating that every workplace should be prepared. It just may save lives.
This brand new active shooting prevention and survival course is one of just a few courses on the mar...
It seems like active shootings are always in the news. They have become so common that breaking news about a shooting no longer causes surprise. Statistically speaking, active shooter events are just a small portion of all workplace violence. However, their effect is so devastating that every workplace should be prepared. It just may save lives.
This brand new active shooting prevention and survival course is one of just a few courses on the market specifically for workplaces.
The course covers:
- Active shooter profiles
- Threat assessments
- When to report suspicious behavior
- Preparation
- The plan recommended by the homeland security, the FBI, and local law enforcement: Run, Hide, Fight
- How to react when the SWAT team arrives.
- Prevention strategies