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Exceptional Customer Service Skills Is As Easy As Managing Expectations
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presented by Beth Farrell, fl. 2013 and Sheryl Hunter, fl. 2009; produced by Scott Rouse, fl. 2005, NEVCO Healthcare Education (Naples, FL: National Educational Video, Inc., 2013), 1 hour 5 mins
These webinar sessions, taught by one of the most experienced Geriatric Care Managers in the industry, provide invaluable insights and training for anyone interested in or already pursuing a career in Geriatric Care Management. Many of these courses are also ideal for people who serve seniors in other fields, such...
presented by Beth Farrell, fl. 2013 and Sheryl Hunter, fl. 2009; produced by Scott Rouse, fl. 2005, NEVCO Healthcare Education (Naples, FL: National Educational Video, Inc., 2013), 1 hour 5 mins
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