4 results for your search

Exceptional Customer Service Skills Is As Easy As Managing Expectations
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presented by Beth Farrell, fl. 2013 and Sheryl Hunter, fl. 2009; produced by Scott Rouse, fl. 2005, NEVCO Healthcare Education (Naples, FL: National Educational Video, Inc., 2013), 1 hour 5 mins
These webinar sessions, taught by one of the most experienced Geriatric Care Managers in the industry, provide invaluable insights and training for anyone interested in or already pursuing a career in Geriatric Care Management. Many of these courses are also ideal for people who serve seniors in other fields, such...
presented by Beth Farrell, fl. 2013 and Sheryl Hunter, fl. 2009; produced by Scott Rouse, fl. 2005, NEVCO Healthcare Education (Naples, FL: National Educational Video, Inc., 2013), 1 hour 5 mins
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Documentation: Avoiding the Pitfalls
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produced by Pat Iyer Group LLC (Stockton, NJ: Pat Iyer Group LLC, 2008), 43 mins
In this program, expert Pat Iyer explores malpractice, including the reasons patients sue for malpractice and the role of the medical record in how a case is screened for merit. Iyer also emphasizes the importance of maintaining legible orders.
produced by Pat Iyer Group LLC (Stockton, NJ: Pat Iyer Group LLC, 2008), 43 mins
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Protecting the Children: Hot Legal Issues That Affect Your Practice
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produced by Pat Iyer Group LLC (Stockton, NJ: Pat Iyer Group LLC, 2008), 52 mins
In this program, legal nurse consultant Pat Iyer shares crucial information about medication errors, catheter-associated bloodstream infections, and airway obstruction in pediatric patients.
produced by Pat Iyer Group LLC (Stockton, NJ: Pat Iyer Group LLC, 2008), 52 mins
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Untangling Charlotte’s Web
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(Stockton, NJ: Pat Iyer Group LLC, 2008), 1 hour 22 mins
Presenting the true story of Charlotte, a woman who died as a result of medical errors, this program explores the events that led up to her death and outlines the changes that resulted from her case. It emphasizes that Charlotte’s story has paved the way for safer patient care. The DVD features commentary from M...
(Stockton, NJ: Pat Iyer Group LLC, 2008), 1 hour 22 mins
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