90 results for your search

Nordstrom: Focusing on a Culture of Service
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written by Indu Perepu, fl. 2012 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 17 page(s)
Seattle, US-based specialty fashion retailer Nordstrom Inc. (Nordstrom) was renowned for its exceptional customer service. Since its inception in 1901, the company’s customer service philosophy had focused on doing everything to satisfy a customer. This was supported by the culture in the company that empowered...
written by Indu Perepu, fl. 2012 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 17 page(s)
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Yahoo! Abolishes ‘Work from Home': Reopens Debate on Flexiwork
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written by Indu Perepu, fl. 2012 and Bhavika Reddy, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 7 page(s)
The case is about the decision of Yahoo’s new CEO, Marissa Mayer (Mayer), to abolish the ‘Work from Home’ option at the company. By the time Mayer joined the company in 2012, Yahoo had lost its previous glory and was way behind its industry peers. In order to revitalize the company, Mayer announced several p...
written by Indu Perepu, fl. 2012 and Bhavika Reddy, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 7 page(s)
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Bridging the Gap between B-School and Businesses: A Case Study of US B-Schools
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written by Surajit Ghosh Dastidar, fl. 2011 (Hyderabad, Telangana: IBS Case Development Centre, 2011, originally published 2011), 6 page(s)
The case highlights the gap between current business practice and what is being taught at business schools. It traces the evolution of the MBA program from 'Corporate Based Era' of the 1900s to the MBA program as we know today. The case then draws our attention to the shortcomings of existing business education in...
written by Surajit Ghosh Dastidar, fl. 2011 (Hyderabad, Telangana: IBS Case Development Centre, 2011, originally published 2011), 6 page(s)
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Employer Branding Initiatives of the US Army
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written by Hadiya Faheem, fl. 2011 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2010, originally published 2010), 29 page(s)
This case is about the employer branding initiatives adopted by the US Army. Since the early 1970s, the US Army had been known for its recruitment efforts that aimed to encourage people to take up a career with it. Experts felt that it was one of the first organizations to practice employer branding more than a de...
written by Hadiya Faheem, fl. 2011 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2010, originally published 2010), 29 page(s)
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Free Trade Movement: Philosophical Dogma Vs Reality
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written by A. Ghosh, fl. 2010 and S. Chaudhuri, fl. 2010 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2010, originally published 2010), 8 page(s)
The all-cash $18.5 billion bid from China National Offshore Oil Company (CNOOC) to acquire Unocal Oil Company of the US was severely resisted by both US Congress and Chevron Corporation. It was yet another example of the United States (US) state influence on corporate planning and growing protectionist obstacles t...
written by A. Ghosh, fl. 2010 and S. Chaudhuri, fl. 2010 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2010, originally published 2010), 8 page(s)
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Apple Inc.'s Corporate Culture: The Good, the Bad and the Ugly
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written by Syeda Maseeha Qumer, fl. 2008 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2009, originally published 2009), 26 page(s)
This case is about US-based consumer electronics company Apple, Inc's (Apple), known for its ability to come out with path-breaking products. Experts have associated the innovation at Apple with its corporate culture. The case discusses in detail the corporate culture at Apple. At Apple, the work culture was drive...
written by Syeda Maseeha Qumer, fl. 2008 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2009, originally published 2009), 26 page(s)
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Appreciation of the Rupee Forces IT & BPO Firms to Have a Re-Look at their HR Policies
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written by Syeda Ikrama (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2009, originally published 2009), 4 page(s)
The IT & BPO sectors in India have been hit hard with the rise of Indian rupee against the dollar. This has prompted the companies in these sectors to have a re-look at their HR policies and practices and to utilize the resources optimally.
written by Syeda Ikrama (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2009, originally published 2009), 4 page(s)
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Bob Nardelli Moves to Chrysler
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written by Shirisha Regani, fl. 2005 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2009, originally published 2009), 4 page(s)
This caselet discusses Bob Nardelli's appointment as the Chairman and CEO of Chrysler (which became a part of US-based private equity firm, Cerberus Capital Management, in August 2007) for a base annual salary of $1. It outlines Nardelli's controversial severance deal with Home Depot where he had previously been t...
written by Shirisha Regani, fl. 2005 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2009, originally published 2009), 4 page(s)
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Collective Bargaining at NBA: Who Scores the Basket?
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written by M.V. Vivek, fl. 2009 (Hyderabad, Telangana: IBS Case Development Centre, 2009, originally published 2009), 18 page(s)
National Basketball Association (NBA) established in 1949, and a constellation of 30 independent teams, was one of the most successfully run professional sports organisations in the world. It still is, except for the losses that few of its 30 teams are making. The National Basketball Players Association (NBPA) and...
written by M.V. Vivek, fl. 2009 (Hyderabad, Telangana: IBS Case Development Centre, 2009, originally published 2009), 18 page(s)
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Employees as Brands: The Case of Google
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written by Deepti Srikanth, fl. 2009 (Hyderabad, Telangana: IBS Case Development Centre, 2009, originally published 2009), 16 page(s)
This case is written primarily to raise an interesting argument over a simple, yet, thought-provoking concept – how can human resources be leveraged as a source of competitive advantage? Illustrated through the example of Google, this case raises many intriguing issues. In a span of a decade, Google has emerged...
written by Deepti Srikanth, fl. 2009 (Hyderabad, Telangana: IBS Case Development Centre, 2009, originally published 2009), 16 page(s)
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