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Air India and Indian Airlines: A Merger Gone Wrong?
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written by Bhavika Reddy, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 20 page(s)
This case study is about human resource management issues at Air India (AI) after its merger. AI was the merged body of Air India Limited (AIL) and Indian Airlines Limited (IAL). The merger was approved in 2007 and the merged body was called the National Aviation Company of India Limited (NACIL). The case discusse...
written by Bhavika Reddy, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 20 page(s)
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CEO Succession Planning Issues at Citigroup: Vikram Pandit's Exit
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written by Barnali Chakraborty, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 16 page(s)
The case is about the sudden exit of Vikram Pandit (Pandit), the CEO of Citigroup on October 16, 2012, a day after the company reported strong quarterly results. Pandit had joined Citigroup in July 2007, when he sold his hedge fund, Old Lane Partners LLC, to Citigroup for US$800 million. Within months of joining t...
written by Barnali Chakraborty, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 16 page(s)
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Changing the Culture at Yahoo!: Marissa Mayer's Challenge
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written by Adapa Srinivasa Rao, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 14 page(s)
This case is about the initiatives taken by Marissa Mayer at Yahoo, Inc. after she joined as its CEO in the year 2012. Yahoo had been plagued with problems and had lost its dominance in internet services. Yahoo's board appointed Marissa, a former executive at Google, as the new CEO of Yahoo and assigned her the ta...
written by Adapa Srinivasa Rao, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 14 page(s)
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Cisco's Controversial Organizational Model: Another Reorganization!
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written by Debapratim Purkayastha, fl. 2008 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 17 page(s)
In the first half of 2011, John T. Chambers (Chambers), the Chairman and CEO of Cisco System, Inc. (Cisco) introduced changes to Cisco’s strategy and also pared down the controversial management structure at the company which had been subject of much debate over the preceding few years. Earlier in 2011, the comp...
written by Debapratim Purkayastha, fl. 2008 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 17 page(s)
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Labor Unrest at Maruti Suzuki India Limited
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written by Vijay Kumar Tangirala, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 18 page(s)
This case is about the labor unrest that occurred at the Manesar plant of India's largest car manufacturer, Maruti Suzuki India Limited (MSIL), the Indian subsidiary of the Japanese automobile maker, Suzuki Motor Corporation (SMC). The Manesar plant witnessed three labor strikes in 2011 and a lockout in July 2012...
written by Vijay Kumar Tangirala, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 18 page(s)
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Leadership Transition at Infosys
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written by Hadiya Faheem, fl. 2011 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 18 page(s)
The case discusses the leadership transition at Bangalore-based information technology and consulting company, Infosys Ltd. (Infosys). Infosys since its founding in 1981 by Narayana Murthy (Murthy) and six others, was known for leadership development and succession planning. In 2001, the company set up the Infosys...
written by Hadiya Faheem, fl. 2011 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 18 page(s)
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Nordstrom: Focusing on a Culture of Service
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written by Indu Perepu, fl. 2012 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 17 page(s)
Seattle, US-based specialty fashion retailer Nordstrom Inc. (Nordstrom) was renowned for its exceptional customer service. Since its inception in 1901, the company’s customer service philosophy had focused on doing everything to satisfy a customer. This was supported by the culture in the company that empowered...
written by Indu Perepu, fl. 2012 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 17 page(s)
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Organizational Culture at DreamWorks Animation
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written by Indu Perepu, fl. 2012 and Bhavika Reddy, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 20 page(s)
This case discusses the organizational culture at DreamWorks Animation SKG, a US-based film producing company. Ranked as one of the best companies to work for by Fortune Magazine, DreamWorks fostered a culture of creativity through engagement and collaboration among the employees. Every individual's ideas were val...
written by Indu Perepu, fl. 2012 and Bhavika Reddy, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 20 page(s)
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Talent Management at ICICI Bank
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written by Hadiya Faheem, fl. 2011 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 23 page(s)
The case discusses the talent management strategies at India-based financial banking institution, ICICI Bank Ltd. (ICICI Bank). Since the 1980s, the bank had fostered a culture of nurturing young talent. This was a bid to create a talent pool and develop a leadership pipeline at the bank. The process of empowering...
written by Hadiya Faheem, fl. 2011 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 23 page(s)
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Training and Development Process at Tata Main Hospital
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written by Niharika Singh, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 15 page(s)
The case is about the training and development process at the Tata Main Hospital (TMH), located at Jamshedpur, a city in the eastern part of India. Operated by Tata Steel, this state-of-the-art hospital catered to the health care needs of thousands of employees of Tata Steel and their dependents. TMH had a compreh...
written by Niharika Singh, fl. 2013 (Hyderabad, Andhra Pradesh: IBS Center for Management Research, 2013, originally published 2013), 15 page(s)
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