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Proficiency in crisis intervention strategies is an essential skill for all helping professionals. Crisis intervention techniques are often used when working with suicidal clients, victims of domestic violence and in disaster relief.

In “Helping Clients in Crisis”, Renee Bradford Garcia, LCSW, reviews crisis theory, differences between crisis and trauma, and intervention techniques when working with clients in crisis.

She examines Roberts’ Seven Stages of Crisis Intervention model, and uses this model in her role-play session with a female client who was referred by the National Domestic Violence Hotline after a violent altercation with her long-time partner.

Watch Renee conduct a crisis assessment, establish rapport with her client, identify the major issues, work with feelings and emotions, explore alternatives, and develop an action plan.

Living in poverty, especially for long periods of time, puts families at higher risk of challenges with stable housing, health issues and access to health care, mental health and substance abuse issues as well as domestic violence issues. Social workers who work with people living in poverty must be prepared to assist with a multitude of needs and challenges.

In “Social Work and Poverty”, Cossy Hough, LCSW, reviews the definition of poverty, social work perspectives on poverty, demographics, and the practice of working with clients living in poverty.

She follows her presentation with a role play demonstration of an intake and assessment of a young male client who has just entered a homeless shelter.

Watch for empathy, collaboration and empowerment strategies as Cossy works with her client from a strengths-based approach.