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BASIC ATTENDING SKILLS: Foundations of Empathic Relationships and Problem Solving
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presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980 (Alexandria, VA: Microtraining Associates, 2014), 146 page(s)
This textbook packs the most important basic information on listening skills into a small and readable space for students. In eight clear and succinct chapters, your students will get the basics of attending, questioning, clarifying, responding to feelings, and summarization. And, the integration of skills chapter...
presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980 (Alexandria, VA: Microtraining Associates, 2014), 146 page(s)
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BASIC INFLUENCING SKILLS
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presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980 (Alexandria, VA: Microtraining Associates, 1997), 140 page(s)
presented by Mary Bradford Ivey, fl. 1982, Norma Gluckstern Packard, fl. 2000 and Allen E. Ivey, fl. 1980 (Alexandria, VA: Microtraining Associates, 1997), 140 page(s)
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