Sears, Roebuck and Company: Operating Performance Turnaround with HR Scorecard
written by Swapna Pragada, fl. 2009 and Sai Prasanna Ragu, fl. 2009 (Hyderabad, Telangana: IBS Case Development Centre, 2009, originally published 2009), 13 page(s)
Details
- Abstract / Summary
- In the backdrop of emerging trends in HR and the changing paradigms in the role of HR from an administration to a strategic asset, the case study provides an in-depth understanding of strategic human resource management and the need and importance of implementing an HR Scorecard. By illustrating Sears as an excellent example of a retailer’s strategic focus on HR, this case study offers many intriguing issues to debate on – emerging trends in HR, the new and broader strategic role of HR, strategic influence of HR on organisational performance and the factors that led Sears to lose market to competitors. It also discusses about the intricacies of implementing an operational turnaround under the able leadership of Arthur C. Martinez and sustainability of such an approach.
- Field of Interest
- Business & Economics
- Author
- Swapna Pragada, fl. 2009, Sai Prasanna Ragu, fl. 2009
- Copyright Message
- Copyright © 2009 by IBS Center for Management Research
- Content Type
- Case study
- Duration
- 0 sec
- Format
- Text
- Original Publication Date
- 2009
- Page Count
- 13
- Publication Year
- 2009
- Publisher
- IBS Case Development Centre
- Place Published / Released
- Hyderabad, Telangana
- Subject
- Business & Economics, Social Sciences, Human Resource Management, Work measurement, Human resource management, Leadership roles, Department Stores, Gerenciamento de Recursos Humanos, Gestión de Recursos Humanos, United States of America, USA, US of A, America, Estados Unidos, Sears, Roebuck and Co., Arthur C. Martinez, 1939-, United States, HRM Metrics & Analytics
- Keywords and Translated Subjects
- Gerenciamento de Recursos Humanos, Gestión de Recursos Humanos, United States of America, USA, US of A, America, Estados Unidos
