Details

Abstract / Summary

Infosys Limited, a global technology Services Company, was headquartered in Bangalore, India. The founders of the company wanted to create an organization that had been 'built to last', and had the agility to manage ambiguity and uncertainty under all circumstances. From the dawn of the new millennium, the company had emphasized the development of leaders. The company had established the world's largest leadership development institute at Mysore. At Infosys, the Leadership model was framed as a seven pillar model. The model emphasized the types of leadership qualities the leaders had to possess to become an effective leader. The model was intended to groom leaders to gain knowledge on various situations and also to enhance their decision making skills. The company developed a three-tier pyramid for developing leaders at all levels of employees at Infosys and also established a robust process for identifying and including talents into different leadership tiers. The Infosys Leadership institute designed a 'Nine pillar model' to inculcate leadership based on the organization's requirements and the employee's area of interest. The case discusses the various leadership development initiatives at Infosys and also narrates how the company found itself in a leadership crisis in 2007 which further led to the company strengthening its leadership development initiatives. In early 2012, the company found itself with a new management team that had taken over from its more illustrious founders. Many senior leaders of Infosys were expected to retire in a period of ten years from 2011. In addition to reassuring their customers and investors who feared that the Infosys's new leadership might not be able to manage the future uncertain situations, the company had to quickly develop a pool of leaders.

Field of Interest

Business & Economics

Author

R. Muthukumar, Bhavika Reddy, fl. 2013

Copyright Message

Copyright © 2012 by IBS Center for Management Research

Content Type

Case study

Duration

0 sec

Format

Text

Original Publication Date

2012

Page Count

20

Publication Year

2012

Publisher

IBS Center for Management Research

Place Published / Released

Hyderabad, Andhra Pradesh

Subject

Business & Economics, Social Sciences, Human Resource Management, Corporate Governance, Organizational effectiveness, Managers, Leadership roles, Management of Companies and Enterprises, Gerenciamento de Recursos Humanos, Gestión de Recursos Humanos, Governança Corporativa, Gobierno Corporativo, Infosys, India, Leadership and Management

Keywords and Translated Subjects

Gerenciamento de Recursos Humanos, Gestión de Recursos Humanos, Governança Corporativa, Gobierno Corporativo