Details

Abstract / Summary

The case discusses the talent management strategies at India-based financial banking institution, ICICI Bank Ltd. (ICICI Bank). Since the 1980s, the bank had fostered a culture of nurturing young talent. This was a bid to create a talent pool and develop a leadership pipeline at the bank. The process of empowering young people, nurturing talent, and developing a leadership pipeline became part of the bank's culture and was carried forward by former CEO and MD, KV Kamath (Kamath) and present CEO and MD, Chanda Kochhar (Kochhar). Kamath was instrumental in grooming several people who later took up key positions at the bank. He spotted people with leadership potential at the bank and moved them from one assignment to another and mentored them to take up different leadership roles and serve the bank. The success of the mentoring process led to the bank institutionalizing a formal leadership development process that identified talented employees through a performance appraisal system after which they were assessed for future leadership roles. According to experts, ICICI Bank's focus on nurturing young talent reaped several benefits for the bank. While the leadership grooming process helped it tackle the problem of attrition, it also enabled the bank move ahead of others in the Indian banking sector. The bank's focus on nurturing young talent also helped ICICI Bank develop businesses that accounted for half of ICICI Bank's profits. Industry observers felt that going forward, the challenge for Kochhar would be to maintain the bank's momentum, continue international expansion, expand product offerings, improve technological innovation, and continue to nurture young talent.

Field of Interest

Business & Economics

Author

Hadiya Faheem, fl. 2011

Copyright Message

Copyright © 2013 by IBS Center for Management Research

Content Type

Case study

Duration

0 sec

Format

Text

Original Publication Date

2013

Page Count

23

Publication Year

2013

Publisher

IBS Center for Management Research

Place Published / Released

Hyderabad, Andhra Pradesh

Subject

Business & Economics, Social Sciences, Corporate Governance, Human Resource Management, Mentoring, Leadership roles, Bankers, Corporate culture, Monetary Authorities-Central Bank, Governança Corporativa, Gobierno Corporativo, Gerenciamento de Recursos Humanos, Gestión de Recursos Humanos, ICICI Bank, Chanda Kochhar, 1961-, Kundapur Vaman Kamath, 1947-, India, Talent Management, Indians (Asian)

Keywords and Translated Subjects

Governança Corporativa, Gobierno Corporativo, Gerenciamento de Recursos Humanos, Gestión de Recursos Humanos